Concept

Understanding surface vs. deep problem framing in UX

Objective

Learn how to stop designing for symptoms and start uncovering the user’s real struggles.

Time Required

~25 minutes

💡 Why You Should Do This

Are you someone who writes UX problems like:

"User forgets to switch off the light"

"User finds the app slow"

"User skips onboarding"

...and then jumps to a solution?

You’re not alone. Most beginners stop at the first thing they see. But that’s what keeps portfolios stuck in amateur mode.

This drill helps you peel the layers, so you stop designing for symptoms and start designing for the real struggle. That’s the difference between a beginner and a product thinker.

🧠 What You’ll Learn by Doing This

• How to tell if your problem is too surface-level
• How to ask better questions to reach the root
• How to avoid lazy fixes and build smarter solutions
• How to build trust in interviews, case studies, and whiteboard rounds